Solutions · Electrical, plumbing, aircon

Electrical, plumbing, aircon: the leak at 11pm still gets answered.

A burst pipe, no power, or an aircon that stops cooling at 9pm gets three quotes by 9.05pm. The desk answers install and repair ranges from your rate card, triages emergencies without guessing faults, and captures estate, units and number for the morning call.

Done-for-you, target live in 48 hours after cleared funds. One Singapore home-services client has been with us since 2024 on after-hours leads and a monthly report. Install-led: Core plus Quote S$24,000 year one, or Core S$12,000 for the front desk alone.

Ink illustration of a service van below a Singapore HDB block with aircon condensers

The questions it answers for you

  • What does rewiring a 4-room flat cost, roughly?
  • My water heater stopped working. Can someone come tomorrow?
  • How much is aircon servicing for 3 units, and chemical wash?
  • My aircon is leaking water. What could it be, and what does a check cost?
  • Are your electricians licensed, and do you cover my estate?

One night, one enquiry

Sample · electrical desk · 9:17pm, Sunday
No power in half my flat since this evening. Can someone come tomorrow?
Sorry to hear that. We do not guess faults here. Our call-out fee and areas are on the electrical page. Leave your estate and number, and the team confirms a visit in the morning.
Blk 123 Tampines. Kumar, 9456 7890.
Next morning · Kumar's enquiry, estate and symptoms in the inbox.
Enquiry captured · Zero staff time

Sample exchange. Names, numbers, and answers invented to show the shape. Yours reads from your pages. See what the desk does, enquiry by enquiry.

Try the live preview Ask it your customers' questions, in your own words.

What the playbook covers

  • Rate-card ranges by job and unit count, from your pages
  • Emergencies triaged and flagged, faults never guessed in chat
  • Requests captured with estate, units, symptoms and number
  • Install jobs get the quote-to-cash flow: range, site visit, firm price
  • Monthly report: estates and jobs most asked about, gaps found

Backoffice, every week

Quote-to-cash is the entry. The same desk runs the weekly backoffice for a five-person firm: the work after the quote that turns quotes into money. Your team keeps the judgement, the closing, and the blame.

  • Chase the quote: live. No reply gets chased, day-1 then day-3, until the client answers or says no.
  • Chase the no-show: live. A missed visit gets followed up the same way, not forgotten.
  • Chase the invoice: next, S$8,000. Unpaid invoices chased on the firm's schedule; a human approves every message.
  • Friday report: not yet shipped. The week in one page: what came in, what closed, what is still open. The monthly report comes first, after 30 days live.
  • Supplier and payment drafts: not yet built. Drafted for your team to check and send, never sent by the desk alone.

The arithmetic

One signed rewire, multi-unit install or overhaul runs into the thousands. A handful of captured night jobs covers the year.

Read the customer story · Proven playbook: interior design

Your pages, answering tonight.

Done-for-you setup, live bot on your site, target within 48 hours of cleared funds. Two minutes to start.

Request setup