Singapore · Live since 2024 · Renewed twice
Every enquiry answered. Every lead in your inbox.
Visitors compare firms after dinner and pick whoever replies first.
Watch the 25-second film · Sample report
Sample exchange, names and numbers invented. The live one reads from your pages: try the live preview with your own questions, or read the Dental clinics playbook.
S$2,500 setup + S$1,500 a year, prepaid. Year-one total: S$4,000.
Web embed: it never books or holds a slot. WhatsApp intake is a paid add-on, quoted fixed before work.
One invoice, S$4,000, by Stripe Payment Link (card; PayNow on request via a separate one-time link). No build before cleared funds. No refunds mid-term: hosting runs to term.
Watch the desk work.
One 11:42pm enquiry, in 25 seconds. Same desk at noon.
One recovered job covers the year. At a S$3,000 ticket, one recovered job pays the year twice over.
One home-services client since 2024, renewed twice. Reference on request. Prior platform work across telco, healthcare, and workforce organisations.
What the desk does
Answers in seconds. Leads by morning.
The desk does not just take a number. It hands you the job sorted, so the morning call is one call. See it job by job, with sample exchanges.
- 11:42pmA visitor asks on your website
Daniel: “How much is scaling and polishing, and do you open Saturdays?”
- Answered in secondsRepeat questions answered instantly
Hours, prices, locations, policies: answered from your own pages, in your words, in seconds. Your team stops typing the same replies.
- Name and number capturedJobs captured while you are shut
Name, number, and intent collected day and night, in your inbox for the morning. Daniel, 9123 4567. Grace, 9234 5678.
- Flagged urgentUrgent means urgent
A leaking aircon on a Sunday night is flagged as urgent in the alert, not buried under routine questions. Kumar, Blk 123 Tampines, 3 units, aircon leaking, not cold. You decide who calls first.
- By morningIn your inbox by morning
The enquiry that used to bounce to the next firm waits for you instead, so the morning call is one call.
Visit and appointment requests arrive with a preferred time. You confirm every one. No slot is booked or held by the desk, ever.
New lead · Your website · 11:42pm · Sample
Daniel · 9123 4567
Saturday appointment request. Full thread at the inbox link.
Sorted lead · in your inbox by morning · Sample
Kumar · 9456 7890
Blk 123 Tampines · 3 units · aircon leaking, not cold
Flagged urgent Team confirms a visit in the morning.
Sample exchanges, names and numbers invented. How it connects.
Paid add-on · WhatsApp
WhatsApp too. Same desk, same rules.
As a paid add-on, the desk answers on WhatsApp too. Your team replies from one shared inbox. Same desk, same rules.
Lead captured · Your team replies from one shared inbox
Shared inbox · your team replies here · Sample
- Daniel · Saturday appointment request9123 4567 · WhatsApp · 9:48pmNew
- Mei · Aircon servicing, 2 units9876 5432 · WhatsApp · 8:15pmReplied
- Grace · Scaling and polishing, Saturday9234 5678 · WhatsApp · 9:58pmNew
One inbox for web and WhatsApp. Nobody answers alone at 11:42pm. The desk does.
Desk answers first
Your team takes over
Hand back and the desk resumes
Meta's charges are passed on at cost: the first 1,000 service messages a month per number are covered by Meta's allowance; after that, per delivered message. Quoted fixed before work. Never free, never included in the desk.
Monthly report · Included
The report that justifies the invoice.
Every month, one page in your inbox: what visitors asked, which enquiries became leads, and what your site could not answer.
Leads captured
Each lead is a person to call back, with what they asked. At your ticket, count what one recovered job is worth against S$1,500 a year.
Gaps found
Questions your pages cannot answer yet, listed plainly. Fix the page, and next month the desk answers it for you.
Sample figures, from the shape of a real report. Yours will differ. See the full sample report.
Monthly lead report · Sample · included every month
268 answered23 after-hours11 leads captured
Top question Do you take weekend appointments?
Gap found 6 visitors asked what a full-home package covers. No page covers it.
Every lead emailed the same night.
Pricing
Pricing that fits on an invoice
Done-for-you
S$2,500 setup + S$1,500/yr prepaid
- Target 48h URL-to-live, one preview round
- Embed, rescrape, monitoring handled
- Monthly lead report included
- 10,000 web replies a month fair use. WhatsApp replies carry Meta's charges, passed on at cost.
- You touch nothing
Fixed builds
From S$8,000, quoted before work
- Quotation drafting, invoice chasing, document checks
- Ships in 2 to 4 weeks, handoff doc included
- Separate from the desk: one scoped job, one fixed number
Sample invoice · Year one · No payment on the form
Setup, done-for-youS$2,500
First year, prepaidS$1,500
Year-one totalS$4,000
One invoice, by Stripe Payment Link.
Add-ons, fixed quote first: WhatsApp intake (paid add-on) · Quote-request pack · Quiet-lead chaser · Review and referral ask · Extra branches, areas, or languages. See add-ons
Year-one total: S$4,000 (S$2,500 setup + S$1,500 first year). No payment on the form. Fixed quote back usually same-day, then one invoice, then we build: the four steps.
All prices SGD, prepaid annual. Nothing per message from us on the web desk. No per-lead fee. No lock-in on your data: export your leads any time. No uptime contracts: best effort, stated plainly.
Not software. A kept desk, built on your pages and watched daily. Weighing tools first: against Chatbase, against Intercom, against Tidio, and against Crisp. Competitor prices from public pricing pages, October 2026.
How it goes live
Live in 48 hours is the target: four steps
- Day 0 · 2 minutesSend your URL. Setup form: two minutes, no technical work on your side. No payment on the form.
- Usually same-day · we quoteFixed quote back. Scope, price, and build date in one email, then one invoice for S$4,000.
- After cleared funds · we buildWe build and train. The agent learns your pages, your tone, and your contact rules. No build before cleared funds.
- You check, then liveYou review one preview. One round of fixes included before anything goes live. First report in 30 days. We host, monitor, and fix from there.
- Day 30First report. Your first monthly report lands in your inbox.
PDPA-safe practices · Your content trains your agent only · Embed locked to your domains · Export from day one · Leave anytime, your data exports with you.
Asked often
What do you need from me to start?
Your website address and a contact email. That is the whole list. We handle training, hosting, and the embed snippet.
What is the total in year one?
S$4,000: the S$2,500 setup plus year one at S$1,500. After that, S$1,500 a year prepaid. Nothing per message from us on the web desk, inside 10,000 replies a month fair use, and no per-lead fee.
Does the desk book appointments?
No. The desk lives on your website: it answers from your pages, captures the visitor's details, and points them to your booking page or hands them to your team. It never books or holds a slot. WhatsApp intake is a separate paid add-on, same desk, same rules, on your WhatsApp number.
Where does it work?
On your website, where your customers already browse, and on WhatsApp as a paid add-on. Every enquiry answered, every lead captured, one monthly report.
What happens at renewal?
One invoice, S$1,500 a year prepaid. The desk runs to the end of your paid term, then renews or stops. No per-message charges from us on the web desk, inside 10,000 replies a month fair use. WhatsApp replies are different: Meta's charges, if any, are billed through us at cost, first 1,000 replies a month free per number.
Can I cancel? What happens to my data?
Yearly plans run to term, then stop: cancel by one email to support@aidesk.sg, no login needed. No refunds mid-term: hosting runs to the end of the paid term. Your content, leads, and history export with you.
Tonight’s enquiries are already arriving.
Send the URL. Our target is an agent answering on your site within 48 hours of cleared funds. Fixed quote back usually same-day, no payment on the form.
Request setup