Singapore · Live since 2024 · Renewed twice
Every enquiry answered. Every quote drafted. Every lead in your inbox.
The AI front desk for owner-run service firms. Renovation and interiors first, every enquiry answered, every quote drafted, every lead in your inbox. Core plus Quote S$24,000 year one, live in 48 hours after cleared funds. One S$50,000 project pays for two years of the desk.
We build your demo from your site in 48 hours. Or request setup. Quote usually same-day, no payment on the form.
Flagship: Renovation · S$24k · Fire + security · live demo · Dental front desk · S$999/mo · Electrical / aircon · from S$12k
Sample exchange, names and numbers invented. The live one reads from your pages: try the live preview with your own questions, or read the Renovation contractors playbook.
Quote-to-cash
Enquiry to cash, in six steps.
The desk does the repeat work, enquiry to quote to chase. Your team keeps the judgement, and every firm price.
- 11:42pmEnquiry arrives
Sample: video intercom upgrade, 120 units, condo in Toa Payoh.
- 6 questionsQualified in chat
Units, site, timing, contact: asked, not assumed.
- Draft rangeS$1,700–$2,500
Range only, from your price list. Never a firm price in chat.
- Site visitVisit booked
Your team confirms the visit. No slot booked or held by the desk.
- 3 working daysFirm price
A human prices every job after the visit.
- ChaseFollowed up
No reply gets chased, until the client answers or says no.
Sample, from the live demo. Your desk drafts from your price list; your team sets every firm price.
Full stack · Backoffice
Quote-to-cash is the entry. The backoffice runs every week.
A five-person firm has no back office. The desk is the back office: quote-to-cash end to end, then the weekly work that turns quotes into money. Your team keeps the judgement, the closing, and the blame.
- Chase the quote: live. No reply gets chased, day-1 then day-3, until the client answers or says no.
- Chase the no-show: live. A missed visit gets followed up the same way, not forgotten.
- Chase the invoice: next, S$8,000. Unpaid invoices chased on the firm's schedule; a human approves every message.
- Friday report: not yet shipped. The week in one page: what came in, what closed, what is still open. The monthly report comes first, after 30 days live.
- Supplier and payment drafts: not yet built. Drafted for your team to check and send, never sent by the desk alone.
The desk does the repeat work. Your team keeps the judgement.
One board. Every enquiry, from first message to cash.
Bot answeringSample data
New · 2
Condo, 4 cameras, new set
Aircon not cold, 2 units
Qualifying · 1
Shophouse, alarm plus cameras, site visit?
Quote drafted · 1
Estimate S$1,400 to S$2,100
Sample data, invented for this page: a condo CCTV job, 4 cameras. Your desk reads from your pages and price list.
Core plus Quote S$24,000 year one (S$14,000 setup + S$10,000 first year), S$12,000 deposit, 50/50 prepaid. Web S$6,000, Core S$12,000.
Web embed: it never books or holds a slot. WhatsApp intake is a paid add-on, quoted fixed before work.
One invoice by Stripe Payment Link (card; PayNow on request via a separate one-time link). No build before cleared funds. No refunds mid-term: hosting runs to term. S$2,000 a month is a fallback close only, not the headline.
Watch the desk work.
One 11:42pm enquiry, in 25 seconds. Same desk at noon.
One signed project pays for two years. At a S$50,000 renovation, one signed job pays for two years of Core plus Quote, and covers twenty years of the S$2,500 Web renewal.
One home-services client, with us since 2024, prepaid again. Reference on request.
What the desk does
Answers in seconds. Leads by morning.
The desk hands you the enquiry sorted, so the morning call is one call. The desk does the repeat work, enquiry to quote to chase, and the weekly backoffice after it. Your team keeps the judgement. See it enquiry by enquiry, with sample exchanges.
- 11:42pmA visitor asks on your website
Daniel: “We just collected keys for a 4-room BTO. What does your package include?”
- Answered in secondsRepeat questions answered instantly
Hours, prices, locations, policies: answered from your own pages, in seconds. No more typing the same replies.
- Name and number capturedEnquiries captured around the clock
Name, number, and intent collected day and night, in your inbox for the morning. Daniel, 9123 4567. Grace, 9234 5678.
- Flagged urgentUrgent means urgent
A leaking aircon on a Sunday night is flagged urgent, not buried under routine questions. Kumar, Blk 123 Tampines, 3 units, aircon leaking, not cold. You decide who calls first.
- By morningIn your inbox by morning
The enquiry that used to bounce to the next firm waits for you instead.
Visit requests arrive with a preferred time. You confirm every one. No slot is booked or held by the desk, ever.
New lead · Your website · 11:42pm · Sample
Daniel · 9123 4567
Site-visit request · 4-room BTO, Punggol.
Sorted lead · in your inbox by morning · Sample
Kumar · 9456 7890
Blk 123 Tampines · 3 units · aircon leaking, not cold
Flagged urgent Team confirms a visit in the morning.
New lead · Your website · 2:15pm · Sample
Priya · 8345 6789
Condo, Toa Payoh · video intercom upgrade, 120 units
Site visit first No firm price in chat.
Sample exchanges, names and numbers invented. How it connects.
Paid add-on · WhatsApp
WhatsApp too. Same desk, same rules.
Website chats and WhatsApp chats land in one shared inbox, and your team replies from there. As a paid add-on, the desk answers on WhatsApp too. Same desk, same rules.
Lead captured · Your team replies from one shared inbox
Shared inbox · your team replies here · Sample
- Daniel · Saturday appointment request9123 4567 · WhatsApp · 9:48pmNew
- Customer · Aircon servicing, 2 units9876 5432 · WhatsApp · 8:15pmReplied
- Grace · Scaling and polishing, Saturday9234 5678 · WhatsApp · 9:58pmNew
- Kumar · CCTV quote, 4 camerasWebsite · 10:02pmNew
Desk answers first
Your team takes over
Hand back and the desk resumes
Meta's charges pass through at cost: the first 1,000 service messages a month are free per number, then per delivered message. Quoted fixed before work. Never free, never included in the desk.
Monthly report · Included
The report that justifies the invoice.
Every month, one page in your inbox: what visitors asked, which enquiries became leads, and what your site could not answer.
Sample figures, from the shape of a real report. Yours will differ. See the full sample report.
Monthly lead report · Sample · included every month
268 answered23 after-hours11 leads captured
Top question Do you take weekend appointments?
Gap found 6 visitors asked what a full-home package covers. No page covers it.
Every lead emailed the same night.
Pricing
Pricing that fits on an invoice
Web
S$6,000 year one
S$3,500 setup + S$2,500/yr, prepaid. Renewal S$2,500/yr.
- Answers + captures. No inbox, no quotes.
- Webchat answers from your pages, lead capture, day and night
- Target 48h URL-to-live after cleared funds, one preview round
- Monthly lead report included
- 10,000 web replies a month fair use
- You touch nothing
Core
S$12,000 year one
S$7,000 setup + S$5,000/yr, prepaid. Renewal S$5,000/yr.
- Adds the shared WhatsApp inbox: your team replies from PC or phone, the desk pauses while they do.
- Everything in Web.
- Takeover and handback, no duplicate bot answers
- WhatsApp number as a paid add-on, Meta charges at cost
Core plus Quote · Recommended
S$24,000 year one
S$14,000 setup + S$10,000/yr, prepaid. S$12,000 deposit, 50/50. Renewal S$10,000/yr.
- Adds draft quotations from your price list, with follow-up: enquiry to draft quote to chase.
- Everything in Core.
- Range only in chat, never a firm price; a human prices every job after a site visit
- Quote-to-cash, your team keeps the judgement
- One S$50,000 project pays for two years of the desk
Fixed builds from S$8,000, quoted before work. See fixed builds. S$2,000 a month is a fallback close only.
Sample invoice · Year one · No payment on the form
Setup, Core plus QuoteS$14,000
First year, prepaidS$10,000
Year-one totalS$24,000
Deposit, 50/50 prepaidS$12,000
One invoice, by Stripe Payment Link.
Add-ons: WhatsApp intake (paid add-on) · Quote-request pack · Quiet-lead chaser · Review and referral ask · Extra branches, areas, or languages. See add-ons
All prices SGD, prepaid annual. Nothing per message from us on the web desk. No per-lead fee. No lock-in: export your leads any time. No uptime contracts, best effort, stated plainly.
Not software. A kept desk, built on your pages and watched daily. Against Chatbase, Intercom, Tidio, and Crisp. Competitor prices from public pricing pages, October 2026. Some desks close the booking and take a price or deposit in chat. This one never does: no firm price, no booking, no deposit in chat. A firm that prices by site visit can trust it to hold the line.
How it goes live
Live in 48 hours after cleared funds is the target: four steps
- Day 0 · 2 minutesSend your URL. Setup form: two minutes, no technical work. No payment on the form.
- Usually same-day · we quoteFixed quote back. Scope, price, and build date in one email, then one invoice for your tier.
- After cleared funds · we buildWe build and train. The agent learns your pages, your tone, and your contact rules. No build before cleared funds.
- You check, then liveYou review one preview. One round of fixes before anything goes live. First report in 30 days. We host, monitor, and fix from there.
PDPA-safe · Your content trains your agent only · Embed locked to your domains · Export from day one · Leave anytime, your data exports with you.
Asked often
What do you need from me to start?
Your website address and a contact email. That is the whole list. We handle training, hosting, and the embed.
What is the total in year one?
Three tiers: Web S$6,000, Core S$12,000, Core plus Quote S$24,000 flagship. Renewals S$2,500, S$5,000 and S$10,000 a year prepaid. Nothing per message from us on the web desk. No per-lead fee.
Does the desk book appointments?
No. The desk lives on your website: it answers from your pages, captures the visitor's details, and points them to your booking page. It never books or holds a slot. WhatsApp intake is a separate paid add-on, same desk, same rules.
Where does it work?
On your website, where your customers already browse, and on WhatsApp as a paid add-on.
What happens at renewal?
One invoice a year, prepaid, at your tier's renewal: Web S$2,500, Core S$5,000, Core plus Quote S$10,000. The desk runs to the end of your paid term, then renews or stops. No per-message charges from us on the web desk. WhatsApp replies are different: Meta's charges, if any, pass through at cost, first 1,000 replies a month free per number.
Can I cancel? What happens to my data?
Yearly plans run to term, then stop: cancel by one email to support@aidesk.sg, no login needed. No refunds mid-term. Your content, leads, and history export with you.
The desk grows with you.
Most firms start with the front desk. When you want it to take on more of your repeat work, drafting quotations from your price list, chasing invoices, or checking documents, we build that for you, one enquiry at a time, scoped and priced for your firm.
Enquiries arrive day and night.
Send the URL. Target: an agent answering on your site within 48 hours of cleared funds. Quote back usually same-day, no payment on the form.
Request setupPreviously built with
