FIG 0.1
Answered in seconds
Every enquiry answered from your own pages, in seconds, day and night.
Singapore · Live since 2024 · Renewed twice
Every enquiry answered. Every lead in your inbox.
AI Desk is the front desk for owner-run firms. It answers on your website and WhatsApp, drafts quotes from your price list, and hands the judgement to your team. From S$4,000 year one, live in 48 hours.
At a S$3,000 ticket, one recovered job pays the renewal year twice over.
Sample · dental desk · 9:58pm
How much is scaling and polishing, and do you open Saturdays?
Scaling and polishing is listed on our fees page, and we open Saturdays 9am to 2pm. Leave a name and number and the clinic confirms a time by 10am on business days.
Grace, 9234 5678. Saturday morning if possible.
Next morning · Grace's request is in the clinic inbox.
Request captured · No staff online
Sample exchange, names and numbers invented. The live one reads from your pages: try the live preview with your own questions, or read the Dental clinics playbook.
FIG 0.2
Leads by morning
Name, number and job sorted in one inbox for the morning call.
FIG 0.3
Proof every month
One page a month: what visitors asked, what became leads, what your pages could not answer.
S$2,500 setup + S$1,500 a year, prepaid. Year-one total: S$4,000.
Web embed: it never books or holds a slot. WhatsApp intake is a paid add-on, quoted fixed before work.
One invoice, S$4,000, by Stripe Payment Link (card; PayNow on request via a separate one-time link). No build before cleared funds. No refunds mid-term: hosting runs to term.
Watch the desk work.
One 11:42pm enquiry, in 25 seconds. Same desk at noon.
One recovered job covers the year. At a S$3,000 ticket, one recovered job pays the S$1,500 renewal year twice over, and covers three-quarters of the S$4,000 year one.
2024live since, one home-services client2 renewalsprepaid again, twice, same builder48 hoursour target, after cleared fundsTypically same-dayfixes, best effort, no SLA
Live since 2024. One home-services client, renewed twice, prepaid again. Reference on request.
5 owner-run firms have used the desk over the years.
What the desk does
Answers in seconds. Leads by morning.
The desk hands you the job sorted, so the morning call is one call. The desk does the repeat work, enquiry to quote to chase. Your team keeps the judgement. See it job by job, with sample exchanges.
- 11:42pmA visitor asks on your website
Daniel: “How much is scaling and polishing, and do you open Saturdays?”
- Answered in secondsRepeat questions answered instantly
Hours, prices, locations, policies: answered from your own pages, in seconds. No more typing the same replies.
- Name and number capturedJobs captured around the clock
Name, number, and intent collected day and night, in your inbox for the morning. Daniel, 9123 4567. Grace, 9234 5678.
- Flagged urgentUrgent means urgent
A leaking aircon on a Sunday night is flagged urgent, not buried under routine questions. Kumar, Blk 123 Tampines, 3 units, aircon leaking, not cold. You decide who calls first.
- By morningIn your inbox by morning
The enquiry that used to bounce to the next firm waits for you instead.
Visit requests arrive with a preferred time. You confirm every one. No slot is booked or held by the desk, ever.
New lead · Your website · 11:42pm · Sample
Daniel · 9123 4567
Saturday appointment request.
Sorted lead · in your inbox by morning · Sample
Kumar · 9456 7890
Blk 123 Tampines · 3 units · aircon leaking, not cold
Flagged urgent Team confirms a visit in the morning.
New lead · Your website · 2:15pm · Sample
Priya · 8345 6789
Condo, Toa Payoh · video intercom upgrade, 120 units
Site visit first No firm price in chat.
Sample exchanges, names and numbers invented. How it connects.
Paid add-on · WhatsApp
WhatsApp too. Same desk, same rules.
Website chats and WhatsApp chats land in one shared inbox, and your team replies from there. As a paid add-on, the desk answers on WhatsApp too. Same desk, same rules.
Your business · WhatsAppDesk answers first · SamplePaid add-on
Hi, do you do Saturday appointments?9:47pm
Yes. Saturdays 9am to 2pm. Leave a name and number and the team confirms by 10am on business days.9:47pm
Daniel, 9123 4567. Saturday morning if possible.9:48pm
Got it, Daniel. Your Saturday request is with the team.9:48pm
Lead captured · Your team replies from one shared inbox
Shared inbox · your team replies here · Sample
- Daniel · Saturday appointment request9123 4567 · WhatsApp · 9:48pmNew
- Mei · Aircon servicing, 2 units9876 5432 · WhatsApp · 8:15pmReplied
- Grace · Scaling and polishing, Saturday9234 5678 · WhatsApp · 9:58pmNew
- Kumar · CCTV quote, 4 camerasWebsite · 10:02pmNew
Desk answers first
Your team takes over
Hand back and the desk resumes
Meta's charges pass through at cost: the first 1,000 service messages a month are free per number, then per delivered message. Quoted fixed before work. Never free, never included in the desk.
Monthly report · Included
The report that justifies the invoice.
Every month, one page in your inbox: what visitors asked, which enquiries became leads, and what your site could not answer.
Sample figures, from the shape of a real report. Yours will differ. See the full sample report.
Monthly lead report · Sample · included every month
268 answered23 after-hours11 leads captured
Top question Do you take weekend appointments?
Gap found 6 visitors asked what a full-home package covers. No page covers it.
Every lead emailed the same night.
Pricing
Pricing that fits on an invoice
Done-for-you
S$2,500 setup + S$1,500/yr prepaid
- Target 48h URL-to-live, one preview round
- Embed, rescrape, monitoring handled
- Monthly lead report included
- 10,000 web replies a month fair use. WhatsApp replies carry Meta's charges at cost.
- You touch nothing
Fixed builds
From S$8,000, quoted before work
- Quotation drafting, invoice chasing, document checks
- Ships in 2 to 4 weeks, handoff doc included
- One scoped job, one fixed number
Sample invoice · Year one · No payment on the form
Setup, done-for-youS$2,500
First year, prepaidS$1,500
Year-one totalS$4,000
One invoice, by Stripe Payment Link.
Add-ons: WhatsApp intake (paid add-on) · Quote-request pack · Quiet-lead chaser · Review and referral ask · Extra branches, areas, or languages. See add-ons
All prices SGD, prepaid annual. Nothing per message from us on the web desk. No per-lead fee. No lock-in: export your leads any time. No uptime contracts, best effort, stated plainly.
Not software. A kept desk, built on your pages and watched daily. Against Chatbase, Intercom, Tidio, and Crisp. Competitor prices from public pricing pages, October 2026. Some desks close the booking and take a price or deposit in chat. This one never does: no firm price, no booking, no deposit in chat. A firm that prices by site visit can trust it to hold the line.
How it goes live
Live in 48 hours is the target: four steps
- Day 0 · 2 minutesSend your URL. Setup form: two minutes, no technical work. No payment on the form.
- Usually same-day · we quoteFixed quote back. Scope, price, and build date in one email, then one invoice for S$4,000.
- After cleared funds · we buildWe build and train. The agent learns your pages, your tone, and your contact rules. No build before cleared funds.
- You check, then liveYou review one preview. One round of fixes before anything goes live. First report in 30 days. We host, monitor, and fix from there.
PDPA-safe · Your content trains your agent only · Embed locked to your domains · Export from day one · Leave anytime, your data exports with you.
Asked often
What do you need from me to start?
Your website address and a contact email. That is the whole list. We handle training, hosting, and the embed.
What is the total in year one?
S$4,000: S$2,500 setup plus year one at S$1,500. After that, S$1,500 a year prepaid. Nothing per message from us on the web desk. No per-lead fee.
Does the desk book appointments?
No. The desk lives on your website: it answers from your pages, captures the visitor's details, and points them to your booking page. It never books or holds a slot. WhatsApp intake is a separate paid add-on, same desk, same rules.
Where does it work?
On your website, where your customers already browse, and on WhatsApp as a paid add-on.
What happens at renewal?
One invoice, S$1,500 a year prepaid. The desk runs to the end of your paid term, then renews or stops. No per-message charges from us on the web desk. WhatsApp replies are different: Meta's charges, if any, pass through at cost, first 1,000 replies a month free per number.
Can I cancel? What happens to my data?
Yearly plans run to term, then stop: cancel by one email to support@aidesk.sg, no login needed. No refunds mid-term. Your content, leads, and history export with you.
Enquiries arrive day and night.
Send the URL. Target: an agent answering on your site within 48 hours of cleared funds. Quote back usually same-day, no payment on the form.
Request setup